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View Details for Buy # 1147752

General Buy Information

Buy #: 1147752  
Solicitation #: W9124D23Q0225
Buy Description: Candidate & Employee Engagement Licenses
Category: DA -- IT AND TELECOM - APPLICATIONS
Sub Category: DA10 -- IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
NAICS: 518210 -- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
SAM Contract Opportunity: Yes (If Yes, buys prior to 11/2019 were posted to FBO)
Set-Aside Requirement: No Set-Aside Restriction
Buyer: MICC Fort Knox
End Date: 08/16/2023
End Time: 11:00 ET
Seller Question Deadline: 8/4/2023 - 11:00 ET
Delivery: 30 Day(s) - Required (No. of calendar days after receipt of order (ARO) by which Buyer requires Seller to deliver)

Line Item(s) Template - Optional

You have the option of entering Bid information manually by clicking Start Bid or you can prepare your Bid in an Excel spreadsheet by clicking Download Template. Complete the template using the instructions provided in the spreadsheet and save the file to your computer. When complete, login to Unison Marketplace and click Start Bid. Proceed to the Line Items screen to upload the information.

Line Item(s)

Item No Description Qty Unit
001 700,000 Contacts in Units of 1,000 each, usable as one large surplus by every licensed user, not allocated separately. Contacts are defined by new text conversations initiated, not individual text sent, or text sent to existing conversations. Amount of text exchanged within each “contact” should not be restricted. Each unit will represent 1000 contacts. Base year Period of Coverage: 30 September 2023 to 29 September 2024. 700 EA
002 Candidate and Employee Engagement User Licenses (Seats). The seats will provide employee engagement licenses to USAREC Accessions mission for automated contact with perspective applicants which includes the ability to utilize text capabilities for conversation, one to one text capability, one to many text capabilities, automated text responses, ability to see and respond to text messages in centralized location, ability to create text campaigns, ability to analyze performance of text campaigns, ability to import leads list, ability to manage leads, ability to manage user profiles from admin profiles, ability to operate on IOS phone, and meet DoD mandated Fed Ramp Level 4 requirements.. Administration of the account dashboard shall be done from the Continental United States (CONUS) where there is a USAREC mission requirement meaning company and company servers operating within the United States. Base Year Period of Coverage: 30 September 2023 to 29 September 2024. 585 EA
003 Candidate and Employee Engagement Licenses Standard Support. 24/7/365 live representative support, virtual live onboarding training. Base Year Period of Coverage: 30 September 2023 to 29 September 2024. 1 EA
004 Option Year One 700,000 Contacts in Units of 1,000 each, usable as one large surplus by every licensed user, not allocated separately. Contacts are defined by new text conversations initiated, not individual text sent, or text sent to existing conversations. Amount of text exchanged within each “contact” should not be restricted. Each unit will represent 1000 contacts. Option Year One Period of Coverage: 30 September 2024 to 29 September 2025. 0 EA
005 Option Year One Candidate and Employee Engagement User Licenses (Seats). The seats will provide employee engagement licenses to USAREC Accessions mission for automated contact with perspective applicants which includes the ability to utilize text capabilities for conversation, one to one text capability, one to many text capabilities, automated text responses, ability to see and respond to text messages in centralized location, ability to create text campaigns, ability to analyze performance of text campaigns, ability to import leads list, ability to manage leads, ability to manage user profiles from admin profiles, ability to operate on IOS phone, and meet DoD mandated Fed Ramp Level 4 requirements. Administration of the account dashboard shall be done from the Continental United States (CONUS) where there is a USAREC mission requirement meaning company and company servers operating within the United States. Option Year One Period of Coverage: 30 September 2024 to 29 September 2025. 0 EA
006 Option Year One Candidate and Employee Engagement Licenses Standard Support. 24/7/365 live representative support, virtual live onboarding training. Option Year One Period of Coverage: 30 September 2024 to 29 September 2025. 0 EA
007 Option Year Two 700,000 Contacts in Units of 1,000 each, usable as one large surplus by every licensed user, not allocated separately. Contacts are defined by new text conversations initiated, not individual text sent, or text sent to existing conversations. Amount of text exchanged within each “contact” should not be restricted. Each unit will represent 1000 contacts. Option Year Two Period of Coverage: 30 September 2025 to 29 September 2026. 0 EA
008 Option Year Two Candidate and Employee Engagement User Licenses (Seats). The seats will provide employee engagement licenses to USAREC Accessions mission for automated contact with perspective applicants which includes the ability to utilize text capabilities for conversation, one to one text capability, one to many text capabilities, automated text responses, ability to see and respond to text messages in centralized location, ability to create text campaigns, ability to analyze performance of text campaigns, ability to import leads list, ability to manage leads, ability to manage user profiles from admin profiles, ability to operate on IOS phone, and meet DoD mandated Fed Ramp Level 4 requirements.. Administration of the account dashboard shall be done from the Continental United States (CONUS) where there is a USAREC mission requirement meaning company and company servers operating within the United States. Option Year Two Period of Coverage: 30 September 2025 to 29 September 2026. 0 EA
009 Option Year Two Candidate and Employee Engagement Licenses Standard Support. 24/7/365 live representative support, virtual live onboarding training. Option Year Two Period of Coverage: 30 September 2025 to 29 September 2026. 0 EA

Bidding Requirements

Instructions
Open Market bids are accepted in this solicitation; however, please refer to the specifications below, including 'Set-Aside Requirement' provision, for additional requirements.
The Buyer is allowing Sellers to submit bids that either meet or exceed the requested specification. Sellers MUST enter exactly what they are bidding (including make, model, and description) into the blank description field in order for the bid to be considered.
The Buyer is requiring that any rebid must be lower than the 'current bid price' by this amount. The reduction is based on the total order and must be satisfied within the rebid minimum.
Buyer intends to issue award using a purchase order or delivery order. Bids from Sellers unable to accept purchase orders or delivery orders will not be considered for award.
There is no Set-Aside restriction for this Buy.
Buyers and Sellers agree to conduct this transaction through Unison Marketplace in compliance with the Unison Marketplace Terms of Use. Failure to comply with the below terms and conditions may result in offer being determined as non-responsive.
Interested offerors must submit any questions concerning the solicitation at the earliest time possible to enable the buyer to respond. Questions can be submitted by using the 'Questions & Responses' link. Questions not received within a reasonable time prior to close of the solicitation may not be considered.
Unless otherwise specified in the Buy Terms, below, Bid must be good for 30 calendar days after close of Buy and shipping must be free on board (FOB) destination CONUS (Continental U.S.)
The Buyer is requiring interested Sellers submit Bids with pricing inclusive of all Line Items.

Buy Terms

Name Description
SAM Requirement This solicitation requires registration with the System for Award Management (SAM) at the time an offer or quotation is submitted, excluding the exceptions outlined in FAR 4.1102(a). Registration information can be found at www.sam.gov.
Equipment Condition New equipment ONLY, NO remanufactured or used products. No "GREY" market items.
Shipping Condition FOB Destination CONUS (CONtinental U.S.)
Bid Duration Bid MUST be good for 30 calendar days after submission
Shipping Information No partial shipments unless otherwise specified at time of order
WAWF In accordance with DFARS 252.232-7003, “Electronic Submission of Payment Requests and Receiving Reports”, the contractor shall submit their payment request electronically using the Wide Area Workflow (WAWF). The WAWF website is located at https://wawf.eb.mil. There is no charge to use WAWF. Contractors must register to use WAWF at this website and ensure an electronic business point of contact (POC) is designated in the System for Award Management (SAM ) site at https://www.sam.gov/portal/public/SAM /within ten (10) calendar days after award of this contract. Contractor training is available at the website Home Page, under “about WAWF”. Contractors may contact the WAWF Customer Support for assistance toll free at 866-618-5988; commercial: 801-605-7095; Fax commercial: 801-605-7453 or CSCASSIG@CSD.DISA.MIL
Basis of Award Award will be made in the aggregate to the lowest priced, responsive, responsible offeror. Failure to submit a price on all items will render the quote non-responsive.

Shipping Information

City State   Zip Code
Fort Knox KY   40121

Seller Attachment(s): Optional

The attachment(s) could include the following non-pricing information:

Buy Attachment(s)

No. Document Name   Document Size
001 IB08_Solicitation_-W9124D23Q0225.pdf   810 KB