Questions & Responses Released to All Sellers
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Buy #: 1106120
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Question Deadline:
07/12/2022 11:00 ET
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Question Count: 1
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![]() |
Buy #: 1106120
|
Question Deadline:
07/12/2022 11:00 ET
|
Question Count: 1
|
Question Submitted:
Under Para. 2 in the Computed Radiographic Package, they are requiring two (2) on site (NSWC Crane, IN) Preventative Maintenance (PM's) visits per year. The HPX-1 system does not require PM's as the only maintenance is occasional filter changes which the end user can easily do. This is provided in the installation/training portion. Moreover the three year extended warranty includes a free loaner HPX-1 shipped overnight should any service ever be required. The PM's would add considerably to the quotation and they are not necessary. We are familiar with other x-ray systems at Crane that do require them but this is not the case with the HPX-1.
Response Received:
We require the PM visits. We will be expecting - replace rollers and other necessary hardware that needs replaced from normal wear and tear and also clean the internal unit as well and make sure everything is in alignment.
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