Questions & Responses Released to All Sellers
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Buy #: 1123096
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Question Deadline:
12/02/2022 11:00 ET
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Question Count: 1
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Buy #: 1123096
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Question Deadline:
12/02/2022 11:00 ET
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Question Count: 1
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Question Submitted:
Manufacturer needs the below details to proceed. In order to process a warranty claim on the compressors please provide the following information and clarify if you are asking for QTY 2 on the Tandem sets - as in all 4 compressors have failed. We will need a failure descrition for each compressor. R95330 COMP ZPDT21MCE-TF5-275 230/3 • Serial Number • Failure Description • Unit Start Up Date • Part Needed (If compressor, we need a picture of the compressor tag showing model and serial#) • Ship to address • Job name and address • Warranty PO
Response Received:
-Asking for qty 2 on the tandem sets
-All 4 compressors have failed
-All 4 compressors have shortened to ground
-Stage 1 compressors
Model: ZPDT21MCE-TF5-275 SN:17L00593D
Compressor #1: ZPD103KCE-TF5-455 SN:17LA3880D
Compressor #2: ZPD103KCE-TF5-455 SN:17LA3850D
-Stage 2 compressors
Tandem model:ZPDT21MCE-TF5-275 SN:17L00592D
Compressor #1: ZPD103KCE-TF5-455 SN:17LA3884D
Compressor #2: ZPD103KCE-TF5-455 SN: 17LA3868D
-Start up date of unit: To the best of my knowledge 28 JAN 2018
-Which circuit of compressors failed: All four (both stages) compressors grounded (SHORT TO GROUND)
-Failure Description: All 4 compressors shorted to ground
-Job site name and address: BLDG 9211 FORT HOOD, TEXAS 76544
-SHIPPING NAME AND ADDRESS:
TESSA JONES
9591R EAST IVY DIVISION RD
FORT HOOD, TEXAS 76544
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