Do you already own/operate Markforged equipment? No If yes, are these devices covered by success plan or Digital Forge Subscription. N/A Has offline software been purchased? No All devices must be covered in the Eiger Org so if you own other devices, we need to include that coverage in the quote. We do not have any additional Markforge Equipment that will require coverage What level of onsite support is expected? The quote should includes 24/7 phone support and 1 week on site set up and training. Live- in person technical support is included if phone support will not suffice. This covers the equipment for 3 years. This is what is what should be offered from the vendor and is expected. subscription supports containing the software only on site with no cloud connection, or live in-person technical support? software support should be included in the quote. Live support is included if necessary. Cloud support should be included in the quote.

Mark two (gen 2)

Unfortunately. we will not remove the Small Business Set Aside at this time.